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Advisory for Manulife Philippines Policyholders

As the COVID-19 situation continues to evolve, we at Manulife Philippines reassure you of our continued commitment to protecting your health.

How we are protecting you.

Claims made for the treatment of, or hospitalization due to covered illnesses, including those that may stem from a COVID-19 infection will be honored*. 

On top of this, we will also extend support to our customers diagnosed with COVID-19 by providing the following:
Additional Hospital Income Benefit*
Customers with Hospitalization Benefit coverage will receive an additional P1,500 per day of hospitalization, up to a maximum of 10 days. 

New Diagnosis Benefit*
Customers with Critical Illness coverage will receive a one-time Diagnosis Benefit of P10,000 upon being diagnosed positive for COVID-19. 

 All of these additional benefits and extended support are free of charge and effective from March 23 until June 30, 2020. Terms and conditions apply.

How will you file a claim?

For your own health and safety, we encourage you to use our online facilities to file your claim. 

Please click here to access the necessary forms, requirements, and more information on how to submit your claim online. 

We also encourage you to use Manulife Online to manage your policy, make payments or update your information. You can create or access your account through
You can visit for more information about our COVID-19 benefits, and other services available to you at this time.
Where can you get assistance when making transactions online?
If you have further questions or concerns, please feel free to reach out to us through the following channels:
Customer Care hotline: +632 8884 7000 available 9AM-3PM, Monday – Friday (except holidays) 
Facebook Messenger: @ManulifePH 

Be safe and stay healthy.


Manulife Philippines

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